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Susan Quam

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Best Practices for Employee Recruitment

Hear what other restaurant operators are doing to address the staffing challenge. You might find a good idea or two that you haven’t tried.

What your peers are saying:

Feedback from WRA members on what’s working for them:

  • The best way we have found is to rely on current employees for references. We are very fortunate to have many long-term employees. Recruiting is difficult at best. Retaining good employees is another matter. We have to pay much higher than industry standard and be much more flexible with their work schedule requests.

  • Strategies for recruiting chefs have been peer-to-peer networking, social media, some digital advertising and word of mouth. Retention has been based on higher than normal compensation, health insurance and the push to 4 day work weeks.

  • Word of mouth has worked the best.

Share with us what’s working best for you

National Restaurant Association article: Four Steps to build a Strong Employee Referral Program

National Restaurant Association article: How to Hook Top Talent

National Restaurant Association article: Summer Hiring – How to Recruit and Motivate Teens



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Wisconsin Restaurant Association • 2801 Fish Hatchery Rd. • Madison, WI 53713 • Tel: 608.270.9950 • Toll Free: 800.589.3211 • FAX: 608.270.9960