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WRA Media Contact:

Tracy Kosbau
Vice President of Marketing and Public Relations
tkosbau@wirestaurant.org

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NRA PDF coverYour Online Reputation
Free guide for dealing with reviews online, both positive and negative

Helping You Navigate the World of Online Restaurant Reviews
The National Restaurant Association has created a new, FREE downloadable online review guide available at Restaurant.org/Reviews.

With so much riding on a restaurant’s online reputation, it’s important to understand the ins-and-outs of "Online Reviews – The New Word of Mouth." This guide provides tips on everything from how to harness the marketing power of review sites to how to deal with dreaded negative reviews.

The NRA has gone to the review sites themselves, as well as to restaurants leveraging this medium, for answers to some of your most pressing questions.


 
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Wisconsin Restaurant Association • 2801 Fish Hatchery Rd. • Madison, WI 53713 • Tel: 608.270.9950 • Toll Free: 800.589.3211 • FAX: 608.270.9960