Your Online Reputation Free guide for dealing with reviews online, both positive and negative
Helping You Navigate the World of Online Restaurant Reviews The National Restaurant Association has created a new, FREE downloadable online review guide available at Restaurant.org/Reviews.
With so much riding on a restaurant’s online reputation, it’s important to understand the ins-and-outs of "Online Reviews – The New Word of Mouth." This guide provides tips on everything from how to harness the marketing power of review sites to how to deal with dreaded negative reviews.
The NRA has gone to the review sites themselves, as well as to restaurants leveraging this medium, for answers to some of your most pressing questions.